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na77ya keeps your information, payment activity and browsing data under clear, consistent rules — so you always know what we collect, why we hold it and how you can act on it. Access to our platform and its features depends on your local law and eligible regions.
When you create an account on na77ya and use payment rails such as Rocket, Upay or Bank Transfer, certain information flows between your device and our platform. We collect what is necessary to operate your account, process transactions and respond to your support requests — nothing beyond that. The categories of data we handle include your registration details, the payment method identifiers linked to your wallet (such as your Rocket or Upay mobile number), your session activity and the device type you use to access the platform. We do not sell your personal data to third parties for their own marketing purposes. Where we share data — for example with payment processors needed to complete a Rocket or Bank Transfer transaction — that sharing is limited to what each processor needs to carry out the task. We retain transaction and account records for the period required under applicable rules, after which records are removed or anonymised. Because access to our platform depends on your local law and eligible regions, the exact retention period and applicable data rules may vary. If you have a question about any specific record we hold, the support section of this policy explains how to reach us.
This policy covers the data na77ya processes directly through our platform — your account, your transactions and the activity we record when you access our lobby on a mobile or desktop browser. It does not cover what happens on third-party websites once you leave our domain, or how payment networks handle their own internal records. Understanding the boundary helps you know which questions to direct to us and which to raise with the relevant third party.
Your login credentials, registered mobile number and account preferences are covered in full. We store and protect these details for the duration of your account relationship with us.
Transaction records for Rocket, Upay and Bank Transfer deposits and withdrawals fall inside this policy. We keep these records as required and you can request a summary through account support.
Pages you visit, game categories you open and session duration are logged for operational purposes. This data helps us keep the platform running correctly for mobile access and is not shared for advertising.
External payment networks, game content studios and any link that takes you off na77ya operate under their own privacy terms. We do not control or take responsibility for those policies.
You have real, actionable options when it comes to the data we hold on your account. The most common actions are reviewing what is recorded, correcting an error and asking us to look into how a particular piece of data is being used. To review the details tied to your account — including the mobile number linked to your Rocket or Upay wallet and any Bank Transfer records — open the account section after logging in. If you notice an error in your registered details, you can update most fields directly in your account settings; for changes that require identity confirmation, our support team will walk you through the steps shown in your account. Eligibility to exercise specific data rights may depend on your local law and the eligible region under which your account operates. We aim to respond to all written data requests within a reasonable period, though we do not commit to a specific deadline we cannot consistently keep.
Log in and open your account page to see the personal details, payment methods and transaction history we hold. The view is updated in real time as your account activity changes.
Minor corrections such as a name spelling or linked mobile number can often be handled inside account settings. Larger changes that affect payment identity require support verification.
If you are unsure why a specific piece of data is held or how it is used, write to us through the support channel. We will explain the purpose and the rule that requires us to keep it.
For requests that go beyond self-service — such as asking about data shared with a payment processor — contact our support team directly and describe the specific record or transaction in question.
If this policy raises a question you cannot resolve through your account settings, the routes below connect you to the team that handles privacy and data matters. Use the channel that works best on your device — all three routes reach the same support function.
Open the chat widget from any page on the platform. Describe your data question clearly and include the account email or mobile number so the team can locate your record without delay.
Send a written request to the support email address listed on our Contact page. Written requests work well for detailed data queries that need a documented response you can refer back to.
The Help section inside your logged-in account includes a direct form for data and privacy queries. Submissions made here are routed to the privacy support queue rather than general account help.
Keeping your information secure is an operational necessity, not an afterthought. The following points cover how we approach data handling across the areas that matter most — storage, cookies, session security and the process for requesting changes.
Account and transaction data — including records tied to Rocket, Upay and Bank Transfer activity — is stored on secured infrastructure. Access within our team is limited to staff who need it to operate your account or answer your support queries.
We use cookies to keep your session active, remember your login state on mobile and measure which parts of the platform are used most. You can manage cookie preferences through your browser settings at any time.
Your account password is stored in a hashed form — we cannot read it, and neither can support staff. If you believe your account has been accessed by someone else, contact support immediately and follow the steps shown in your account security settings.
To request correction or removal of specific data, write to support with the details of the record in question. We will confirm what action is possible under the rules that apply to your eligible region.
These are questions we receive from people reviewing this policy for the first time or returning to check a specific point about their account data.
We collect the details you enter during registration — your name, email address and the mobile number you link for payments. If you use Rocket or Upay, the number associated with that wallet is recorded as your payment identifier, not your full wallet credentials.
We share data only when it is necessary to process your request — for example, passing your Rocket mobile number to the payment processor to complete a deposit. We do not share data for third-party marketing, and we do not sell account records.
Transaction records are kept for the period required under the rules applicable to your eligible region. Once that period ends, records are removed or anonymised. The exact timeframe may differ depending on your local law, so contact support for specifics tied to your account.
Yes. Log in and open your account page to view registered details and transaction history. If you need a broader record of the data we hold — beyond what is visible in your account — submit a written request through support or the in-account Help form.
For straightforward details like a mobile number update, go to your account settings. Changes that affect your payment identity — for example, updating the Bank Transfer account number on file — need to go through support with the verification steps shown in your account.
This policy applies to all access routes to na77ya — mobile browser, desktop browser and any account session. Cookie and session data collected during mobile access is handled the same way as desktop sessions and is described in the cookies section above.